Introduction

Scottish Yarns ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website www.scottishyarns.com, where we sell yarns of the famous brand "Todd & Duncan Limited" worldwide.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, phone number.
• Order Information: Products purchased, order number, billing and shipping address.
• Payment Information: Credit card details or other payment information.
• Account Information: Username, password, purchase history.
• Communications: Emails or other correspondence.

Non-Personal Information

We may collect non-personal information about you, such as your browser type, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: To process and fulfill your purchase, including shipping and delivery.
• To Communicate: To send you updates about your order, respond to your inquiries, and provide customer support.
• To Improve Our Services: To understand how our website is used and to improve our website, products, and services.
• For Marketing: To send you promotional emails about new products, special offers, or other information we think you may find interesting (you can opt out at any time).
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We use appropriate technical and organizational measures to protect the personal information we collect and process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes.

Contact Us

If you have any questions about this Privacy Statement, please contact us at:

• Email: info@scottishyarns.com
• Phone: +372 5057976

By using our website, you consent to the collection and use of your information as described in this Privacy Statement. Thank you for trusting Scottish Yarns with your personal information.